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Posts Tagged ‘customer orientation’
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24 MAR 2010 |
AirPlus Keeps Its Ear on the Market
Posted in Blog by Klaus Holz-Müller
 Klaus Holz-Müller, Service Quality Officer, AirPlus International In the competition ‘Germany’s most customer-oriented service provider’ AirPlus was granted a special award. Thus our handling of customer feedback has been appreciated as a model of best practice. At AirPlus, customers are the top priority. This is why we listen to them very carefully when they give us feedback. Across all our business sectors, it is important to us to understand precisely what our customers want, what modifications of our solutions they consider appropriate and what they applaud. Read more
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