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Business-Travel Expenses in Europe: Share of Air-Travel Costs drops below 50 Percent in 2009

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Posts Tagged ‘award’

24
MAR
2010

AirPlus Keeps Its Ear on the Market

Posted in Blog by Klaus Holz-Müller
Tags: ,

Klaus Holz-Müller

Klaus Holz-Müller, Service Quality Officer, AirPlus International

In the competition ‘Germany’s most customer-oriented service provider’ AirPlus was granted a special award. Thus our handling of customer feedback has been appreciated as a model of best practice.

At AirPlus, customers are the top priority. This is why we listen to them very carefully when they give us feedback. Across all our business sectors, it is important to us to understand precisely what our customers want, what modifications of our solutions they consider appropriate and what they applaud.


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